LOGIN/ACCOUNT CREATION
Visitor Name Information
ADVANCE RESERVATION SYSTEM Terms of Use AGREEMENT
1. General.
1.1 The Advance Reservation System ("ARS") of the United States Capitol Visitor Center is a service provided to the public by the United States Congress to book reservations for tours of the United States Capitol. The ARS is owned and managed by the Office of Visitor Services through the Office of the Architect of the Capitol ("AOC"). This Terms of Use Agreement ("Agreement") sets forth the legally binding terms for your use of the ARS. By using the ARS you agree to be bound by this Agreement, whether you are a "Visitor" (which means you are browsing the ARS website) or you are a "Member" (which means you have registered as a user of ARS). The term "User" refers to both a Visitor and a Member. You are only authorized to browse this website or use the ARS service (whether your use is intended or unintentional) if you agree to abide by all applicable laws and to this Agreement. Please read this Agreement carefully and save it. If you do not agree with this Agreement you should leave this website and discontinue use of ARS services immediately. If you wish to use this website and make use of the ARS service, you must read this Agreement and indicate your acceptance as outlined below, or during the registration process.
1.2 This Agreement shall remain in full force and effect while you use the ARS website. If you are registered with the ARS you may terminate your registration at any time, for any reason, by following the instructions found on the ARS website. The AOC may terminate your use of the ARS website at any time, without warning and without reason, at no liability.
1.3 The AOC reserves the right, in its discretion, to change or modify all or any part of this Agreement at any time, effective immediately upon notice published on this website. Your use of the website following any change or modification constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by the AOC. If at any time the terms and conditions of this Agreement are no longer acceptable to you, you should immediately cease use of the ARS website.
1.4 You should, at all times, ensure that your contact information is updated with the ARS website. If you need to update any of your online and/or off-line contact information, please follow the instruction on the ARS website.
2. Use of Content.
2.1 You acknowledge that the ARS website contains information, software, photographs, audio and video clips, graphics, links and other material that are owned by the AOC or other United States governmental agencies (collectively, the "Content"). You agree to comply with any notices, information, or restrictions contained in any Content available on or accessed through the ARS website. Users of the ARS website may use the Content only for their personal, non-commercial, use.
2.2 You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part. Content consisting of downloadable software may not be reverse-engineered. You grant to the AOC the right to edit, copy, publish, distribute, translate and otherwise use in any medium and for any purpose any content that you place on the ARS website without compensation to you. You represent and warrant that you are authorized to grant all rights set forth in the preceding sentence.
2.3 You may not download Content on this web site. No copying, storage, redistribution or publication of any Content on the ARS website is permitted.
2.4. Any information you provide to the ARS website may be used by the AOC and the United States Government, without any compensation to you.
3. Rules of Conduct.
3.1 By using the ARS website you agree not to:
(a) Use the ARS website for any unlawful reason, or in a manner prohibited by this Agreement.
(b) Post any content which is libelous, defamatory, obscene, pornographic, abusive, harassing or threatening;
(c) Post content which contains viruses or other contaminating or destructive features;
(d) Post content which violates the rights of others, such as content which infringes any copyright, trademark, patent, trade secret or violates any right of privacy or publicity; or (d) otherwise violates any applicable law or regulation.
(e) Make any part of the ARS website available as part of another service by hyperlink framing, "deep linking" or otherwise. You may not link the ARS website to, or post links on the ARS to, other websites.
(f) Use the ARS website for any commercial purpose, nor shall you distribute any advertising or solicitation of funds or goods and services or solicit users to join competitive online services.
(g) Use any false or inaccurate information for purposes of registering as a user of the ARS website, or for purposes of registering for any promotions offered through the ARS website;
(h) Allow any other person or entity to use your username or password for posting or viewing comments or sending or receiving materials or use the account of another user for any purpose;
(i) Sell or otherwise transfer your user status; or
(j) Delete or revise any material or other information of any other user or the AOC;
(k) Harvest or otherwise collect information about others, including e-mail addresses;
(l) Take any action that imposes an unreasonable or disproportionately large load on the ARS website?s infrastructure;
(m) Use any device, software, or routine to interfere or attempt to interfere with the proper working of the ARS website or any activity being conducted on the ARS website;
(n) Use any engine, software, tool, agent, or other mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the ARS website other than (i) the search engine and search agents available from the AOC on the ARS website and (ii) generally available third party web browsers (e.g., Netscape Navigator and Microsoft Internet Explorer) (if applicable);
(o) Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the ARS website.
You further agree not to violate or attempt to violate the security of the ARS website, including, without limitation, actions such as:
(a) Accessing data not intended for you or logging into a server or account that you are not authorized to access;
(b) Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
(c) Attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, "flooding," "spamming," "mail bombing," or "crashing" the ARS website;
(d) Sending unsolicited e-mail, including promotions and/or advertising of products or services; or
(e) Forging any TCP/IP packet header or any part of the header information in any e-mail or posting.
Violations of system or network security may result in civil or criminal liability.
4. Managing Content.
4.1 The AOC is not responsible for any content posted to the ARS website by users. The AOC reserves the right to delete, move or edit any content that it may determine, in its sole discretion, violates or may violate this Agreement or is otherwise unacceptable. You shall remain solely responsible for all content posted by you.
5. No Endorsement.
5.1 The AOC does not represent or endorse the accuracy or reliability of any content posted on the ARS website and you acknowledge that any reliance upon such content shall be at your sole risk.
5.2 The ARS website may contain links to sites on the Internet, which are owned and operated by third parties (the "External Sites"). You acknowledge that the AOC is not responsible for the availability of, or the content located on or through any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
6. Indemnity.
You agree to indemnify, defend and hold the AOC and the United States Government and its agents or officers (collectively, the "US Government") harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys' fees) incurred by the US Government in connection with any use or alleged use of the service under your user name by any person, whether or not authorized by you. The AOC reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with the AOC?s defense of such claim.
7. Termination of Service.
7.1 The AOC may change, suspend or discontinue all or any aspect of the ARS website at any time, including the availability of any feature, database, or Content without prior notice or liability.
7.2 The AOC reserves the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of the ARS website at any time, for any reason, without prior notice or liability.
7.3 Failure to adhere to this Agreement may result in the restriction, suspension or termination of your access to all or any part of the ARS website without prior notice or liability.
8. Cancellation of Your Tour of the United States Capitol
The U.S. Capitol reserves the right to suspend scheduled tours at any time and for any reason. To cancel your tour of the United States Capitol, please have your confirmation number available. You may cancel your tour at visitthecapitol.gov or by calling 202-226-8000.
9. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
9.1 THE AOC MAKES NO WARRANTIES THAT THE ARS WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES THE AOC MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE ARS WEBSITE, ITS SERVICES OR ITS CONTENT. THE ARS WEBSITE, THE SERVICE PROVIDED AND THE CONTENT WITHIN ARE DISTRIBUTED ON AN "AS IS, AS AVAILABLE" BASIS. THE AOC DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE ARS WEBSITE, ANY CONTENT OR ANY SERVICES PROVIDED THROUGH THE ARS WEBSITE. THE AOC DOES NOT WARRANT THAT ANY FILES AVAILABLE FOR DOWNLOADING THROUGH THE ARS WEBSITE WILL BE FREE OF VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. YOU EXPRESSLY AGREE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICE AND THE ACCURACY OR COMPLETENESS OF THE CONTENT IS ASSUMED SOLELY BY YOU.
9.2 NEITHER THE AOC NOR ITS AGENTS SHALL BE LIABLE FOR ANY ACT, DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.3 THE AOC RESERVES THE RIGHT TO ALTER THE CONTENT OF THIS SITE IN ANY WAY, AT ANY TIME, FOR ANY REASON, WITHOUT PRIOR NOTIFICATION, AND WILL NOT BE LIABLE FOR POSSIBLE CONSEQUENCES OF SUCH CHANGES. THESE LIMITATIONS APPLY EVEN IF THE AOC OR THE US GOVERNMENT HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGE.
9.4 THE AOC RESERVES THE RIGHT TO CANCEL YOUR RESERVATION, OR REVOKE YOUR STATUS AS A USER AT ANY TIME, FOR ANY REASON. THE AOC WILL PROVIDE YOU WITH NOTIFICATION OF SUCH CANCELLATION OR REVOCATION.
9.5. NOTWITHSTANDING ANY STATEMENT TO THE CONTRARY IN THIS AGREEMENT, THE AOC DOES NOT WAIVE ITS, OR THE UNITED STATES GOVERNMENT LIABILITY, UNDER ANY CIRCUMSTANCE, FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES YOU MAY SUFFER AS A RESULT OF THE USE OF THE ARS WEBSITE. YOU EXPRESSLY AGREE THAT YOU UNDERSTAND AND ASSUME ALL RISKS INHERENT IN THE USE OF THE ARS WEBSITE.
10. Miscellaneous.
This Agreement shall be construed in accordance with the laws of the District of Columbia, and the parties irrevocably consent to bring any action to enforce this Agreement in the federal courts located in Washington, DC.. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. All provisions hereof shall survive any termination of this Agreement as well as any other revisions which by their terms or sense are intended to survive.
11. Severability and Integration.
Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and the AOC and governs your use of the ARS website. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.
This Agreement is accepted upon your use of the ARS Website or any of the ARS Services and is further affirmed by you becoming a registered group. This Agreement constitutes the entire agreement between you and AOC regarding the use of the ARS. The failure of AOC to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
Please contact us at: 202-226-8000 with any questions regarding this Agreement.
I HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.
Are you interested in getting updates on what is happening at the Capitol Visitor Center? Click here to learn more and to subscribe!
*
Cancellation Comments is required
1. Visit www.visitthecapitol.gov.
2. From the “Quick Links” menu, click “Book a Tour”, then select the option to “Book a Tour For Yourself”. (A new page will open.)
3. Beneath the blue banner reading “Reserve a Tour of the Capitol”, click on the link to Login. (A Sign In/Sign Up dialogue box will open.)
4. In the Sign Up section, enter the required information in the appropriate fields. *Special note for large groups: Please be sure to select your group type, otherwise you will only be able to reserve up to 15 passes at a time.
5. Click “Submit” after all information has been entered.
1. Visit www.visitthecapitol.gov.
2. From the “Quick Links” menu, click “Book a Tour”, then select the option to “Book a Tour for Yourself Online”. (A new page will open.)
3. Beneath the blue banner reading “Reserve a Tour of the Capitol”, click on the link to Login. (A Sign In/Sign Up dialogue box will open.)
4. In the Sign In section, log in with your email address and password.
5. Search for reservations in the “My Reservations” tab.
6. Once you have located your reservation, click the link to “Cancel”.
1. Visit our website at www.visitthecapitol.gov.
2. From the “Quick Links” menu, click “Book a Tour”, then select the option to “Book a Tour Yourself Online”. (A new page will open.)
3. Beneath the blue banner reading “Reserve a Tour of the Capitol”, click on the link to Login. (A Sign In/Sign Up dialogue box will open.)
4. In the Sign In section, log in with your email address and password.
5. Search for reservations in the “My Reservations” tab.
6. Once you have located your reservation, click the link to “View Confirmation”.
7. Print your confirmation letter and bring it with you on the day of your visit.